Frequently Asked Questions
Everything you need to know about our rugged protection and delivery.
What devices are UAG cases compatible with?
We offer a wide range of rugged cases for the latest smartphones, tablets, and laptops from brands like Apple, Samsung, Google, and Microsoft. Please check the 'Compatibility' section on each product page to ensure a perfect fit for your specific model.
Does UAG offer a warranty on its products?
Yes, we stand behind our quality. Most of our products come with a limited lifetime warranty or a one-year warranty against defects in materials and workmanship under normal use.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your gear sooner.
What is your return policy?
We offer a 30-day return policy for items purchased directly from our website. Products must be in their original packaging and in new condition to be eligible for a full refund.
Are UAG cases compatible with wireless charging?
Most of our modern case designs are engineered to be compatible with wireless charging and MagSafe accessories. Specific compatibility details are listed in the product specifications for each model.
How do I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website where you can monitor your delivery status in real-time.